HELP CENTER
INSURANCES
Here is a list of the insurances we accept at On TRAK!
-
Medicare/Medicare Advantage Plans
-
Blue Cross Blue Shield
-
BCBS Federal Employee Program
-
Summit
-
YABC
-
-
Tricare
-
Tricare Select
-
Tricare Prime
-
-
ChampVA
* Don't see your insurance listed? Call us to verify
How do I schedule an appointment?
Please contact us via phone to schedule an appointment.
Do I need a doctor's referral?
In Arizona, we are considered a direct access state, meaning that you do not need a referral from your doctor to seek treatment from a physical therapist.
*Please keep in mind that your insurance may require a visit with your primary care physician prior to seeking treatment from a physical therapist.
How early should I arrive on my first visit?
Please arrive 10 - 15 minutes before your scheduled appointment.
What can I expect on my first visit?
A licensed physical therapist will sit down with you to discuss your intake forms, as well as listen to any concerns that you may have to determine what is going on. Then a thorough examination will be performed by the therapist followed by the formulation of a treatment plan encompassing your goals and expectations, education on the diagnosis, and expectations of you as a patient of On TRAK PT. You can expect your initial visit to last approximately 1 hour.
How should I dress?
Please dress in comfortable clothes and shoes. Ideally, loose-fitting clothing should be worn to allow for easy access to the treatment area. For example, if there is a problem with your knee, please wear shorts but if there is a problem with your shoulder, a tank top would be best.
Having surgery and will be needing Physical Therapy?
We recommend scheduling your physical therapy appointment as soon as your surgery date is confirmed. Planning ahead ensures you reserve a spot on our schedule and allows you to begin therapy at the right time for optimal recovery.
ANSWERED QUESTIONS
Don't see your questions answered above?
Please feel free to contact us via:
Phone - (928) 390-0466 Email - Frontdesk@ontrakphysicaltherapy.com
or the contact link down below!
We would be happy to answer any questions or concerns you may have!
Contact us!
Address
11463 S. Foothills Blvd, Suite C
Yuma, AZ 85367
Contact
Business Hours
Mon - Thurs
Fri
Sat - Sun
8:00 am – 5:00 pm
8:00 am – 2:00 pm
Closed